Candle Etiquette

  • How can I ensure that I get the maximum burn time from my candle?

To get the longest “burn times” from your candle, the best thing you can do is trim the wick between burns. The wick should be trimmed to approximately 10mm (1/4”) before each burning.


  • My candle wick is omitting a lot of black smoke, how can I prevent this?

All wicks will release some black smoke when first lit however to help minimize any black smoke always keep your wick trimmed to the recommended 10mm (1/4”)


  • Is it true that I need to always burn my candle until the melt pool reaches to edge?

Not necessarily, however, to get the best from your candle on your first burn it's important to keep it lit until the melt pool reaches the edges of the container, this will promote even burning and maximum distribution of scent for the life of your candle. If however the melt pool doesn't reach the edge the first few burns it will soon catch up once the candle has been lit a few times.


  • What is "safe candle practice"?

Never leave a candle unattended. Always keep out of reach of children and pets, place on a stable heat resistant surface, and do not move a lit candle Avoid exposure to drafts and disturbed air, such as a window or fan.


  • Do you have to trim timber woodwick candle wicks?

Never trim your woodwick. On your first burn light the wick and let it burn high until the wood splits, once the wood splits this will elevate any black smoke, as with all timber wicks there will be some smoke, however if you are experiencing billows of smoke, most likely the wick is too short and hasn't split properly


  • I trim my wick to the recommended 10mm (1/4 inch) however it is still smoking?

Some scents you find will smoke more than others however if your candle is producing a lot of smoke and the wick is trimmed to the recommended 10mm make sure that it is away from any disturbed air such as a fan, air conditioning, open window etc... As these are contributing factors.


  • Can I put my candle in the microwave to clean it out after it's finished

NO NEVER PUT YOUR CANDLE IN THE MICROWAVE!!!! The reason for this is because the oils when heated in an unstable environment could catch alight, not to mention the wick holder is made from metal so will cause sparking and could ruin your microwave. Or in the worst case make it catch on fire. The best way to clean out your candle vessel is to do the following steps:

  •  scrape out as much of the wax as you can with a spoon
  • Pour boiling water into the container to dissolve the remaining wax and to loosen the wick holder. Let sit for a few minutes
  • Use a spoon to dislodge the wick holder and pour the  remaining wax/water straight out
  • Using hot soapy water and a non-scratch scourer to remove any black soot that may be on the container.
  • If you want a super shiny finish you can then pop the container in the dishwasher on the hottest wash.
  • NB DO NOT put the plastic lids in the dishwasher; these are not dishwasher safe, use only warm soapy water and a soft cloth.